General Terms and Conditions

These Terms and Conditions set out the rules that apply when you use our online casino services at Buffalo Spins. They explain the relationship between us and our customers, the standards we expect when using the site, and the operational steps we may take to verify accounts, manage payments and apply promotions. By registering or playing with us you accept these terms and any related policy documents.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is permitted per person. You must not allow anyone else to access your account, and you must notify us immediately if you suspect unauthorised activity. We may require identity, address or payment verification at any time and may suspend access pending satisfactory checks.

Eligibility requirements

To open an account you must meet the legal minimum age for gambling in your jurisdiction, be able to form binding contracts and not be located in a restricted territory. We may refuse registration or block accounts where local law prohibits play. Proof of identity and residence may be requested before deposits, gameplay or withdrawals are permitted.

Acceptable platform use

Users must not use the platform for fraudulent, abusive or dishonest purposes. Prohibited activity includes collusion, use of bots or unauthorised software, multiple-account schemes, chargebacks and attempts to manipulate games or promotions. We reserve the right to investigate suspicious play and to withhold or reclaim funds if abuse is confirmed.

General bonus and promotion rules

Activation and eligibility

Promotions and bonuses are subject to specific terms that apply to each offer. Wagering, game restrictions, time limits and other requirements may apply. We will display the applicable rules with each promotion and you must meet those conditions before withdrawing bonus-related funds.

Fair play and misuse

Bonus abuse, including bonus-farming or exploiting technical errors, may result in forfeiture of promotional funds and account closure. Any prizes credited under promotional campaigns remain subject to verification and standard bonus rules.

Deposits and withdrawals

Deposits must be made using authorised payment methods in your account name. We may require documentation to verify card ownership or e-wallet identity before processing withdrawals. Withdrawals are subject to standard checks, potential pending periods and identity verification. We may refuse or delay payments if an account is under review for compliance, responsible gambling concerns or suspected abuse.

Dispute resolution

If you have a complaint you should contact our support team in the first instance so we can investigate. We will aim to resolve matters promptly and fairly. If an issue remains unresolved, you may refer the dispute to the relevant consumer or regulatory body where applicable under local law.

Updates to terms and conditions

We may update these terms from time to time to reflect changes in law, our services or operational requirements. Material changes will be notified to customers through the account or website. Continued use of BuffaloSpins after notification constitutes acceptance of the amended terms, subject to any statutory rights you may have.